Frequently Asked Questions

StreamGuide is a mobile app that helps you discover, track, and manage your movies and TV shows. It integrates with TMDB for comprehensive content information. Never lose track of what you've watched or what's on your watchlist again.

We're thrilled that you want to support StreamGuide! Here are several ways you can help:

1. Share StreamGuide with friends and family by sending them the link to the Google Play Store
2. Write a review or share your experience with StreamGuide on social media
3. Submit feature requests or report issues on our discussion board
4. Upgrade to StreamGuide Premium to access advanced features and support development

Have another idea? We'd love to hear it! Feel free to reach out to us at Loading...

Getting started is easy! First, download the app from the Google Play Store. Then create an account or sign in with your Google account. Start adding movies and TV shows to your watchlist or mark what you've already watched.

StreamGuide is currently available on Android devices through the Google Play Store. iOS version is coming soon. Our development team is working hard to bring StreamGuide to more platforms in the near future.

No, you can use StreamGuide without creating an account, and your data will be stored locally on your device. However, creating an account allows you to sync your data across multiple devices.

StreamGuide uses TMDB (The Movie Database) to provide comprehensive information about movies and TV shows. You can search for any title, add it to your watchlist, and mark episodes or movies as watched. If you create an account, your watch history syncs across your devices.

StreamGuide offers several ways to discover new movies and TV shows:

1. Browse trending and popular titles updated daily
2. Explore new releases and upcoming titles
3. Get personalized recommendations based on your watch history
4. Filter by genre, year, rating, and more

Yes! StreamGuide allows you to track individual episodes of TV shows. You can mark entire seasons as watched or go episode by episode. The app shows your progress for each show and highlights which episodes you still need to watch.

Your watchlist is your personal collection of movies and shows you want to watch. To add a title, simply tap the bookmark icon on any movie or show detail page. You can view and organize your watchlist from the main navigation. Remove items by tapping the bookmark icon again.

Yes, StreamGuide shows you which streaming services have the movie or TV show you're looking for. This information is powered by TMDB and varies by region. You can see available streaming options on each title's detail page.

Yes, you can rate any movie or TV show on a scale of 1-10. Your ratings help personalize recommendations. Tap the star icon on any title's detail page to add your rating.

Yes, we take security seriously. Your watch history and preferences are stored securely. All data transmission is encrypted.

We collect only the information necessary to provide our services. This includes:

• Your watch history and ratings (stored locally or synced with your account)
• Watchlist preferences
• Basic account information for authentication
• Anonymous usage statistics to improve the app

We never sell your personal data to third parties. For more details, please see our Privacy Policy.

If you create an account, your watch history is automatically synced and backed up. This ensures you won't lose your data if you change phones or reinstall the app. Local-only users should consider creating an account for backup purposes.

Yes, StreamGuide offers a generous free tier with essential movie and TV tracking features. You can track unlimited titles, discover new content, and manage your watchlist without paying anything. Premium features offer additional customization and enhanced functionality.

StreamGuide Premium unlocks these features:

1. Ad-free experience throughout the app
2. Custom app themes and icons
3. Advanced statistics and viewing insights
4. Priority support

Upgrading to Premium is easy:

1. Tap your profile icon in the app
2. Select 'Upgrade to Premium'
3. Choose between monthly or annual billing
4. Complete the purchase using Google Play

Premium features will be instantly unlocked once payment is processed.

You can cancel your StreamGuide Premium subscription at any time through Google Play Store settings.

1. Open Google Play Store
2. Go to Profile > Payments & subscriptions
3. Tap Subscriptions
4. Select StreamGuide and tap Cancel subscription

You can also manage your subscription directly at play.google.com/store/account/subscriptions

Refund policies are handled by Google Play Store according to their policies. Generally, you can request a refund within 48 hours of purchase directly through the store. For special circumstances, please contact our support team at Loading....

StreamGuide uses TMDB (The Movie Database) for content information. If a title is missing, it may not yet be in TMDB's database. You can contribute to TMDB by creating a free account at themoviedb.org and adding the missing content. It will then appear in StreamGuide.

To resolve performance issues, try these steps:

1. Make sure you have the latest version of the app installed
2. Restart the app and your device
3. Clear the app cache in your device settings
4. Ensure you have a stable internet connection

If problems persist, please contact our support team at Loading... with details about your device model.

Streaming availability data comes from TMDB and may not always be 100% accurate or up-to-date. Streaming rights change frequently between providers and regions. If you notice incorrect information, you can report it to TMDB directly, and we'll receive the updated data.